AI solutions for retail and e-commerce
Margins in retail are won operationally. We build AI that answers customers instantly, keeps catalogs clean, forecasts demand, and personalizes without being creepy, so growth doesn't require growing headcount at the same rate.
What we automate in retail & e-commerce
Customer support automation
Order status, returns, and product questions resolved by assistants grounded in your real policies and systems.
Catalog & content operations
Product descriptions, attributes, and translations generated and maintained at catalog scale.
Demand forecasting
Inventory and purchasing decisions backed by data-driven forecasts instead of last year's spreadsheet.
Personalization & recommendations
On-site recommendations and email content matched to real browsing behavior.
Review & feedback intelligence
Thousands of reviews distilled into ranked product and operations issues monthly.
Marketplace operations
Listing sync, repricing inputs, and channel exception handling automated across marketplaces.
What clients in this sector walk away with
- Majority of routine tickets resolved without an agent
- Catalog updates in hours instead of weeks
- Forecast-driven inventory with fewer stockouts
Work in this industry
AI support assistant for a growing e-commerce brand
A D2C retailer's support queue doubled every holiday season. A grounded AI assistant now resolves the routine majority (order status, returns, product questions) and hands the rest to agents with full context.
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Website rebuild with AI personalization for an online retailer
A specialty retailer's aging site was slow, hard to edit, and converted poorly on mobile. We redesigned and rebuilt it end to end, adding recommendation and search intelligence the team can tune themselves.
Read case studyBring AI to your retail & e-commerce operation
Describe the workflow that eats the most time. We'll tell you what automating it would take, and what it would return.